FREE UK DELIVERY ON ORDERS OVER £50
SAME DAY SHIPPING ON ORDERS BEFORE 2PM
FOR SALES & ADVICE CALL: 01704 46 16 16

Delivery & Returns

Delivery

Delivery


Here at Dice & Decks, all orders over £50.00 qualify for free UK delivery.

  • MTG cards are posted Royal Mail 1st Class at £1.00 with orders over £20.00 sent tracked and signed for.
  • All other orders are posted Royal Mail Tracked 48 hour at £2.99.
  • If you require any tracking information, updates on your order, or want any details on international shipping, just email us at sales@diceanddecks.com 


Returns

Sometimes things don't work out, and that's fine! We are happy to issue refunds for new, unopened items that have been sold and fulfilled here at Dice & Decks within 30 days of delivery. We'll even cover your return shipping - we're good like that. 

Your refund will be sent to you after we have received the product back, and you should receive a full refund within four weeks at the latest (but in most cases, it will be far quicker - this time period just covers transit time for us to receive the product back, send it to our distributor, and get a new one back if necessary, then have your refund processed by the bank). We will notify you via e-mail of your refund once we have received and processed the returned item.

Refund Process

Sometimes things don't work out, and that's fine! We are happy to issue refunds for new, unopened items that have been sold and fulfilled here at Dice & Decks within 30 days of delivery. We'll even cover your return shipping - we're good like that. 

Your refund will be sent to you after we have received the product back, and you should receive a full refund within four weeks at the latest (but in most cases, it will be far quicker - this time period just covers transit time for us receive the product back, send it to our distributor, and get a new one back if necessary, then have your refund processed by the bank). We will notify you via e-mail of your refund once we have received and processed the returned item.

Your Privacy

Dice and Decks Ltd is committed to protecting your privacy. We only use the information we collect about you to process orders and to provide support so that we can help rectify any issues with you. 

What information do we collect and how do we use it?

When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfil your order and to notify you of your order status. When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners. You agree to be added to our mailing list for future promotions and deals. When you order through our website, you are opting in to receive newsletters about promotions, coupons, and important company announcements. All emails are sent through ConstantContact and you can opt out at any time you wish.

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